Fewer repeat questions
Hot water, towels, check-out time: answered once, found by guests on their own.
For Airbnb and short-term-rental hosts
We build you a guest guide for the phone: how your home works, your favourite places and dishes, what’s on during each guest’s stay, and what to do in an emergency. 4 languages, no app.
First 3 months free · Unlimited corrections in month one · Then $20/month per property, only if you choose to continue
Oren, who has hosted guests on Airbnb in Florentin, Tel Aviv, for 12 years. Stay Guide started as the guide he wrote for his own guests, and the demo is built on it, with a made-up host name and sample events.
Two moments from the demo, recorded on a phone, as a guest sees them. Sound stays off until you turn it on.
Try the demo yourselfOne guide on the phone that answers your guests on its own and sounds like you.
Hot water, towels, check-out time: answered once, found by guests on their own.
Local events for each guest’s dates, not a list from two years ago. In the pilot: in cities where we can collect them reliably.
Your places, your photos, your words, down to the dish you always tell guests to order. Not a generic template.
Emergency numbers and clear steps for an emergency, in the guest’s language.
Drafts replies by the rules you set. You review and send them.
Also: 4 languages incl. Hebrew · no app for guests · check-out checklist
Three steps. From you: a short questionnaire and photos. We do the writing, the design and the building.
Fill in a short questionnaire, send photos of your devices and of the places you love, and choose a colour palette and a font style.
Within 14 days. Before it reaches you, it passes a quality review by a designer, a marketer and a web builder. Then you review it and ask for changes.
In your welcome message once the booking is confirmed, or as a QR code in the home.
We’re building guides with three hosts before launch. The first 3 months are free.
3 places in the pilot. When sign-up opens, the short questionnaire will be right here.
We’ll use your details only to get back to you about the pilot, and we won’t pass them on to anyone. You can ask us to delete them at any time.
You fill in a short questionnaire, send photos, and choose a colour palette and a font style. We do the rest, and every guide passes a quality review by a designer, a marketer and a web builder before it’s handed over to you.
Within 14 days of receiving your questionnaire and photos. In the first month, corrections are unlimited until the guide is right.
The first 3 months are free, and during the first month we make unlimited corrections to your details and texts. After 3 months it’s $20 a month per property, only if you confirm you want to continue. Nothing is charged automatically.
You can stop at any time, with no fee. The texts and photos are yours, and we send you a copy of them.
In the pilot, weekly events are included only in cities where we can collect them reliably, and we check your city in advance. Today that’s Tel Aviv.
They never go on the guide, because the guide is an open web page. Keep sending them to your guests privately, as you do today.
English, German, French and Hebrew, including right-to-left. Guests switch language with one tap.
No. The guide opens in any phone browser, from a link in your message or a QR code in the home.
No. Stay Guide is a separate web page you share with your guests; it isn’t made by or connected to Airbnb. You send the link after the booking is confirmed, following the platform’s rules.
No. The Reply Assistant drafts replies by rules you set: your tone, your facts, fixed answers and what must never be sent. Anything the rules don’t cover is flagged to you, not guessed. You review and send every reply yourself; we never message guests for you.
We use them only to get back to you about the pilot, and we don’t pass them on to anyone. You can ask us to delete them at any time. This page uses no cookies.